All online orders will ship within 2-4 business days. We are still a growing company and hope to one day have same-day shipping
There may be various reasons why you haven't received your order yet.
- Packages shipping outside of Canada are subject to inspection at Customs which is out of our control. We do attach all the appropriate customs paperwork to make sure your package moves through customs as fast as possible.
- Sometimes local weather could affect shipping times.
- If you are ordering during one of our larger sales, orders may be processed up to 6 business days due to higher volumes.
Depending on your location, yes possibly. Taxes, Duties, and customs charges may be applied to your package as it arrives in the country of destination. This amount is not controlled by us, but since we properly declare the package, it may acquire an extra charge along the way. If the package is rejected upon delivery due to accumulated duties and taxes to your destination, you will not be eligible for a refund.
You can pour up to 3" deep in these forms. We recommend using either Ecopoxy or Super Clear brand Resin with these forms.
This is normal. Our moulds need to have flexibility so that your piece can pop out easily.
Make sure you clamp it to your table. Once the clamps are removed after the Resin has cured, the flex in the form will make it easy to pop our your finished piece.
Yes and No:
These molds are constructed from HMWPE (High Molecular Weigh Polyethylene) which is a smooth surface that high quality, slow curing resins won’t stick to. Once your epoxy/resin piece has cured, simply tap the sides and then the bottom to release your piece. To help prolong the lifespan of your mold we recommend this Mold Release. It is also best practice to use this Mold Release when using other brands of resin that we do not sell on our website.
One Piece:We have gotten 30+ uses out of one form so far with no issues. We still continue to test every week
> Use this Mold Release to make your project coming out of your form easier and help prolong the life of your form
Typically you should get 5+ uses out of these forms. Make sure to use high quality resin brands that are reputable. Before removing if you are having difficulty slightly heat up the sides with a torch or heat gun before slowly pealing back and removing your project> It is recommend to NOT use any mold release or lubricant in these forms.
We offer a Lifetime Guarantee against any manufacturing defects that lead to cracks / leaks. These forms were designed, built and tested to withstand your resin projects allowing you to hit the form with a soft mallet and not have them break overtime.
Our warranty does not cover any defect caused by improper use of our moulds and the products used with them.
We recommend using Ecopoxy Flowcast or Super Clear Deep for these molds. We can not honour the warranty if you use table top/shallow pour epoxies.
We find pocketing the templates with an Amana Tool 45475-S 3/8 pocketing bit and using the Amana Tool 47222-s for all the edge details to be very efficient. If you are looking to make a hole with an 1/8" radius on the bottom we recommend this bit (link here). We use this bit in the example projects for our Valet Tray, Salt Cellar and Mancala Board online. We go to a depth of 1/4" when filing the area with Clear Fast Resin.
Watch this video to see what we do when attaching our Letter Templates to our wood: Click HERE
These templates have a protective plastic on them. Once that is pealed off there should be no / minimal scratches on your template.
The edges should be smooth as they are laser cut. If there is any damage on your template after delivery has been made, please respond to your order confirmation with a photo of your template so we can get this issue sorted for you.
Suggested : 1/8 teaspoon per 1litre will give you medium transparency
A little bit of pigment goes a long way. We suggest to add a small amount to your pour and add a little bit at a time while throughly mixing in-between until you achieve the desired look.
Make sure you are mixing throughly scraping the sides, bottom of your container and stir stick. You don't want the pigment to settle to the bottom of your container leaving large amount of flecks not stirred into the epoxy.
To get an idea of how translucent it is, take a popsicle stick (or your stir device) and stick it into the container the depth of what you are pouring (IE if you are pouring 1.5" thick, put your popsicle stick in 1.5" deep into your cup). If you can see the end of it that means your pour will still be translucent and you will be able to see through it. Add more pigment until you can not see the end of the stir stick if you are looking for an opaque look.
1/4" or Less = UVPoxy
1" or Less = Super Clear 24 Hour
3/4" to 2" (if under 20L) = Flow Cast
1" to 4" Deep = Super Clear Liquid Glass
Use the below formula (In Inches): This tells you the exact amount you in need in LITRES
(Length) x (Width) x (Thickness) = X
Divide this total (X) by 61 = Total amount of epoxy needed to fill the area
We always add 10 - 15 % more to compensate for any epoxy that might soak into the grain of the wood, leak or spill. It is also good to have extra to top off the pour if it sinks down within the first 8 hours (Which is common when is soaks into the wood grain).
CLICK HERE for Video Reference
If the Product is anything less than crystal clear DO NOT pour. There is nothing wrong with the product but it just needs to be heated up. Place the jug in a sink of hot water for 15 - 30 minutes to allow it to come back to its liquid state.
Crystallization, Cloudiness or Gelling
On occasion the Resin (Part A) can build up crystallization / Gel in the container. It’s rarely the customer or the retailer's fault but often we ship these products via freight and they end up in cold storage for part of the trip meaning crystallization. Due to our manufacturing processes at this time it is possible for Gelling and Crystallization to happen, this often depends on temperature.
Once even a single crystal has formed it can seed the rest of the resin even if stored at a normal temperature until the entire jug is solidified. This can cause curing issues though generally it’s just the cloudiness and solidified product that you’re seeing.
All you need to do is heat up the resin and it will completely clear out and liquify fully. Allow the Product to cool again to working temperature before use.
If you can Climate control an area we recommend 50-70c for 8 hours or 120-140f
All resin brands can have different ratio pours so make sure to read carefully the instructions on your container before pouring. These are the pour ratio's for the resin we sell on our website
Super Clear Resin Ratio:
Ecopoxy Flow Cast Ratio:
Dry times vary greatly due to the circumstances of the poured area such as temperature, humidity levels, temperature of the product and thickness of the pour.
FlowCast: 72 Hours depending on temperature, humidity and thickness. Ideal pouring temperature is 21-27ºC (70-80ºF)
UVPoxy: 48 Hours. Ideal pouring temperature is 21-27ºC (70-80ºF)
Note: When pouring over 6-9 gallons at a time with casting resin, using fans to aerate the air in the room will help the resins cure better, more consistently & will help prevent any exothermic heat reaction.
Reasons could be: Low temperature, Off-ratio mixing, Insufficient mixing, High humidity, Incorrect resin or hardener, Incorrect product for that specific project. Off-Ratio Mixing: If your ratio’s are even slightly off, by either adding too much or too little hardener this will result in affecting the cure time of the batch or having it cure at all. High Humidity Levels: High humidity levels over 75% can also cause product curing issues. Incorrect resin or hardener: Using different lines of our products together can definitely cause under curing or overreacting resins. Insufficient mixing: Always mix thoroughly with a drill and slow speed mixer for at least 3-4 minutes. You may not have mixed long enough for the resin and hardener to properly mix together
We recommend Walrus Oil:
Cutting Board Oil : Best for your charcuterie boards
Furniture Finish : Best for finishing for your furniture projects
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It's quite simple, go to our Affiliate/Rewards page and click the "Sign Up Here" button. Once you're signed up, you're ready to start earning.
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Affiliates promote Empire Molds products and earn a commission on every sale made through their unique referral link or code. In addition you and your audience will have a 10% discount to use sitewide in order to promote.
Anyone can apply to become an Empire Molds affiliate, as long as they have a website or social media platform to promote the Empire Molds Brand.
Affiliates earn a competitive commission of 10% on all sales made through their unique referral link. But what really puts Empire Molds over the top is the additional 10% off code for each purchase for you AND your referrals. Please see our affiliate program terms for more details.
Affiliates have access to their own dashboard to track sales and commissions in real-time.
No, there is no limit to how much you can earn as an Empire Molds affiliate. The more sales you drive, the higher your commission credit earnings will be.
Once you input your email to sign up, we will email you a discount code that can be typed in at checkout to receive 10% off your order. Please type this discount code at checkout and click 'apply'.
If you did not receive this code, please check your junk/spam folder.
No you can not. Our online store is set up to only allow customers to apply one discount code at a time.
You can redeem up to $25.00 CAD off per order. You can redeem multiple discount codes from your account, but you can only use one discount code per purchase.